Website Support
Your website works — and it should keep working every day.
The work doesn't end when a website launches. In fact — that's when its real life begins.
New services appear. Prices change. New staff join.
New photos, news, and documents show up. Sometimes technical questions come up too.
And all of it needs attention.
Picture your company's office
You don't close it up for good once the renovation is done. Something changes there every day.
A website works the same way. Leave it unattended for too long, and the information gradually goes out of date, technical problems appear, and the website itself starts delivering less and less value to your business.
Support isn't just about fixing bugs
When people hear "website support," many picture emergencies. Those do happen. But far more often, support is simply everyday work.
- Something stopped working
- An error appeared
- The website stopped loading
- Add a new service
- Update prices
- Publish a news post
- Add photos
- Create a new page
- Set up a contact form
It's exactly these small tasks that add up to a website's growth.
We help your website grow alongside your business
Business never stands still, and your website needs to keep pace with those changes.
We help keep your website up to date, so it always reflects what your company is doing today.
Website support includes
- 01Consulting the client on all questions related to the website's operation and development — from 9:00 AM to 5:00 PM on business days.
- 02Adjusting and making changes to the website's structure — adding new sections that don't require a complete overhaul of the overall structure.
- 03Making changes to the website's text content, and publishing text and graphic materials.
- 04Monitoring the operability of the hosting and the website, and migrating the website to different hosting when necessary.
- 05Fixing errors in articles, whether caused by the client or by us.
- 06Handling correspondence with external services on the client's behalf.
- 07Monitoring website security and restoring from backup in case of a failure.
- 08Maintaining automatic data import/export, where applicable.
That's not a problem
We regularly take on support for websites built by other companies.
We get acquainted
With the project and its history.
We dig in
Into how everything works technically.
We check
For any technical issues.
We continue
Support just as we would if we'd built it ourselves.
Support isn't only for emergencies
Most often, people come to us when they need to:
- Update information on the website
- Add new products or services
- Change the page structure
- Add new functionality
- Resolve a technical issue
- Improve loading speed
- Prepare the website for further growth
Sometimes a task takes a few minutes, sometimes it requires serious work. Either way, we start by figuring out exactly what needs to be done, then propose the right solution.
You don't need to understand programming or track down the cause of an error yourself.
Just tell us what you want changed or what's not working. We'll take care of the rest.
It helps to have someone you can just call or message
Many companies build a website — and that's where the relationship ends. We see it differently: a website is a business tool, and every tool needs upkeep.
No long explanations
Just tell us what's changed or what's not working.
No searching for a new contractor
We already know your project and the specifics of your business.
No worrying about who'll handle it
Many clients work with us for years after their website launches.
Let's take your website under our care
Maybe you need to update information on your website regularly. Maybe technical questions come up from time to time. Or maybe you inherited the website from another developer and want to put it in reliable hands.
Tell us about your website — we'll look at the current situation and suggest the right support option.
Discuss a Task
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What task would you like to solve? |